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BA 461 Final Exam Review Questions

 

Final Exam BA 461

Review Questions

 

  1. What are three potential problems with coalitions and how do you avoid them?
  1. In the article “A core model of negotiation” the author describes three types of people on teams, stabilizers, nonstabilizers, and quasi mediators.  Pick one of them, describe what the author means by the term and then describe their role in the negotiation process and how to manage that particular type of person.
  1. When and why should a person use an agent?
  1. What are some of the issues to be aware of when negotiating with a friend?  Name at least two and describe their effects on the negotiation and the relationship.
  1. In the article “Ethics and the profitability of bluffing in business” what is the justification for bluffing that is offered by the authors?
  1. In the article “Ethics in negotiation: Oil in water or good lubrication”  What is Rutledge’s position?  Do you agree or not and why?
  1. Where does power come from according to the article of the same title?
  1. In “Breakthrough bargaining” power moves, process moves and appreciative moves are discussed.  What are they and how can you apply them to your advantage in a negotiation?
  1. What are problem people and how do you negotiate with them?  Pick two examples and describe what you would do to neutralize their problem behavior.
  1. What advice would you give someone who has to negotiate with a customer s/he cannot afford to lose?
  1. Why and when would you get help from a third party to conduct a negotiation (this is about mediation and arbitration)?

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